Troubleshooting Missing Images or Content in Chrome Some users may experience an issue where certain images, project tiles, or interface elements do not appear when using Google Chrome, even though they display correctly in Firefox, Edge, Safari, or Chrome Incognito Mode. This behavior is usually caused by corrupted cached data, […]
Applying Different Sales Tax Rates to Line Items When Syncing with QuickBooks
Applying Different Sales Tax Rates to Line Items When Syncing with QuickBooks When syncing Quotes or Invoices from Mothernode to QuickBooks, it’s important to understand how QuickBooks manages sales tax. QuickBooks does not support applying different tax percentages to individual line items within the same transaction. This limitation applies to […]
Syncing Multiple QuickBooks Desktop Companies with Mothernode
Syncing Multiple QuickBooks Desktop Companies with Mothernode Overview Mothernode’s QuickBooks Desktop Connector allows you to sync invoices, payments, and customers between Mothernode and QuickBooks Desktop. While the connector works seamlessly when syncing a single Mothernode company with a single QuickBooks company file, special configuration is required if you manage multiple […]
Google Account Integration Disclosure
Google Account Integration Disclosure Overview Mothernode provides optional integrations with Google Gmail and Google Calendar to enhance productivity and streamline communication.These integrations allow users to securely connect their Google Accounts directly within Mothernode without manually entering SMTP settings. When you connect your Google Account, you authorize Mothernode to access specific data and perform limited […]
Training and Onboarding
Mothernode Training Guide Preparing Your Team for Success Welcome and What to Expect Your Mothernode training is designed to get your team comfortable with the software and confident in using it day to day. Training is conducted remotely, so your team can join from anywhere, and each session is recorded […]
How to Export Your Customers from QuickBooks and Separate Addresses into Columns
If you’re exporting your customer list from QuickBooks Online (QBO) or QuickBooks Desktop (QBD) into Mothernode, you’ll first need to export your customer data, then clean up the address column so that each element (street, city, state, ZIP) is in its own field. This guide walks you through both parts […]
Release Notes September 2025
Mothernode customers should take note of the following significant changes and updates that are now available in their Mothernode account. As always, we encourage users to read the release notes. This release contains new features, enhancements, workflow changes, and bug fixes. Some of these features were introduced throughout the year […]
Slow Internet Speeds and Mothernode
Troubleshooting Slow Performance in Mothernode: Understanding Internet and Network Factors Related Articles: See Session Timeouts At Mothernode, we’re committed to delivering a high-performance experience. Occasionally, users may report that the platform feels slow or unresponsive. In many cases, the issue isn’t with Mothernode itself, but rather with the user’s local […]
Tracking and Exporting Work Center Labor Hours in Mothernode
Mothernode makes it easy to track and report work center labor hours across your organization. You can report labor by department, individual team member, or order, giving you flexible insight into operational efficiency and workforce allocation. These reports can be viewed on-screen or exported for use in QuickBooks, simplifying your […]
Session Security in Mothernode: IP-Based Login Protection
Understanding Session Security in Mothernode: IP-Based Login Protection As part of Mothernode’s built-in security framework, each user is allowed one active login session at a time, which is tracked by their IP address. This system is designed to help protect your account from unauthorized access. Why You Might Be Logged […]