Attaching leads to accounts

In certain circumstances new leads may actually already be related to an existing customer account, Mothernode makes it easy to attach a lead record to an existing account. Open the lead record you want to  attach. Click attach to accounts         3. Select the customer you want […]

Lead entry points

Mothernode accommodates a variety of different entry points for leads to enter the CRM. A lead entry point is defined as a way a new lead can be created in Mothernode CRM. Adding a Record: Users can add a new lead in Mothernode CRM from the Leads and Opportunities Module, […]

Adding Lead Recipients

Not all users can be assigned to leads, because not all users are sales reps. Mothernode Administrators can determine which users can be assigned to leads by adding the user as a lead recipient in their profile, via the administration module. Click the Administration Menu. Click users accounts. Access the […]

Dispatching Leads

Mothernode CRM lets users reassign leads to other users by dispatching them. You can only assign leads to users who are designated lead recipients. See assigning users as Lead Recipients Select a sales rep you want to assign the lead to, in the assigned to drop down. Click Dispatch Lead […]

Lead/Opportunity Status

Mothernode includes the following Lead and Opportunity Status and Rules. Open: All active Lead and Opportunity to be included in current pipelines. Won: All Opportunities that were award to your sales rep and company. Lost: All Opportunities that were lost to a competitor or for other reasons your company wasn’t […]

Applications Overview

Standard Mothernode CRM Configuration All Editions Contact Records: Unlimited Customers Records: Unlimited Transactions: Unlimited Technology: Linux, Apache, MySQL, PHP. Database Size (Records): 1TB Emails: 25,000 per account. File Storage (Files): 1 GB Encryption: Encryption, advanced TLS (1.0, 1.1, and 1.2) protocols, and 2,048-bit keys. APIs: Leads, Opportunities, Notes, Customers, Contacts, […]

Monthly Subscriptions

Each customer is automatically billed monthly for their subscription on the same day and time as the previous month. The variables for each invoice are: Plan (Mothernode Edition) Number of users (active subscribers) Promotions (any promotional discounts are applied on your invoice) Taxes (8.25%) (for more information of taxes, click […]

How do I reactivate an account?

Mothernode automatically process your monthly subscription using the credit card on file, each month at the same time of day as the previous payment. In the event there is a problem processing your credit card, two additional attempts will be made on the following days at the same time. Example: […]