Mothernode notifications provide users with real-time updates about different types of activities that pertain to their accounts, such as new comments and notes made in customer records by other users or status changes of records they’re tied to, just to name a few. Users can determine the types of notifications they want to receive as well the events that trigger the notifications. Notifications appear as unintrusive pop-ups that can be seen in the lower right section of the browser window. Clicking on the notification will take users to the corresponding record in which the notification was created. Mothernode Notifications will stay on screen for 5 seconds before they disappear.
All notifications are archived and available in the top right corner of your Mothernode interface. The number of archived notifications are badged. You can mark individual notifications as read, or clear the entire list by marking all as read.
You can turn on and off notification sounds in the notifications listings. Turning the sound on will trigger a passive tone each time a notification appears.
There are two types notifications (in-app notifications and email notifications). Both are managed from your user profile.
- Log into Mothernode
- Go to My Account
- Click the Notifications tab
- Place a checkmark in the notification boxes you wish to enable. Checkboxes in the Notification column control the notifications that appear within the Mothernode application. The checkboxes in the By Email column control the notifications sent via email. (see image below)
- Click Save to finalize changes