Monthly Subscriptions

Each customer is automatically billed monthly for their subscription on the same day and time as the previous month. The variables for each invoice are: Plan (Mothernode Edition) Number of users (active subscribers) Promotions (any promotional discounts are applied on your invoice) Taxes (8.25%) (for more information of taxes, click […]

How do I reactivate an account?

Mothernode automatically process your monthly subscription using the credit card on file, each month at the same time of day as the previous payment. In the event there is a problem processing your credit card, two additional attempts will be made on the following days at the same time. Example: […]

What’s the minimum amount of users I can have?

Q: How many users do I get with my Mothernode account? A: Each Mothernode CRM account requires a minimum of 5 users*. Account administrators can add and remove users throughout the life of their subscription, but they must always maintain a minimum of 5 user accounts. *  Some contractual and […]

Multiple Offices

Mothernode offers the ability to have multiple offices and data sets under one main account. There is generally one parent office location that can have children (offices) underneath it. Users can be assigned to one or more office and will only be able to access records (customers and transactions) created […]

How can I handle 1099 users?

Q: I have people working for me that are not employees and I want them to be able to work in Mothernode, but I don’t want them to see anything else other than the data that pertains to them. Is this possible? A: Yes. Mothernode offers a single setting that […]

Why am I required to pay sales tax?

As of January 1, 2014, the state of Texas (where Mothernode offices and servers reside) required local businesses to charge sales tax on all internet based sales and subscriptions. Texas State Comptrollers Office “Whether the sale takes place online or in a store, Texas sellers must collect sales tax on […]

Is there a Mobile App?

Mothernode CRM offers a free downloadable companion application available for IOS and Android devices.  The mobile app gives users access to the following modules: Customers Contacts Leads and Opportunities Events Activity feed Itunes Store: https://itunes.apple.com/us/app/mothernode-crm/id597984868?mt=8 Google Play: https://play.google.com/store/apps/details?id=com.mothernode.app&hl=en Users can also access their complete Mothernode environment on Mobile Devices and […]

Multi Language Support

Mothernode CRM products are offered in English only. Users can install free browser extensions that will translate Mothernode’s native interface. See your browser’s third-party developer library for details. Example: Google Chrome Translation Extensions https://chrome.google.com/webstore/search/language%20translation

Redundancy

Mothernode data is securely protected and stored with HOSTING.com, a national leader in Hosting services, with world-class data centers located throughout  the United States.