What’s the difference between a contract term and signing up myself?

Mothernode CRM is typically offered with a 12-month term agreement, which includes additional professional services such as implementation, training, annual support and in some cases custom development when requested. All customers with term agreements are assigned one or more dedicated account manager. Only customers who sign up with term agreements are eligible for special pricing and promotional offers.

In some cases, customers may be able to sign up for specified Mothernode CRM editions on their own (see website for details). Self-sign up does not include any professional services or customer support for implementations and training. Customers who sign up themselves are required to reference online self-help materials.

Special pricing, promotional services and offers are only applicable to customers with term agreements and not available in month-to-month plans. This also applies to customers that choose to go month-to-month at the end of their term agreements. Their plans will switch to the current list pricing.



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