Enabling Case Resolution in Invoices

Mothernode accounts that include both Cases and Invoices modules may create invoiceable transactions directly from case records.  If you create an invoiceable transaction from a case, you can include the case information and resolution details on the invoice.  To enable this setting follow the directions below.   Please note that […]

Managing the Inventory Custom Label Settings

The Inventory Custom Label settings allow you to define up to three locations to be used for your inventory items. These fields are flexible enough to be used for non-location information as well. The Inventory Location fields can be used to define each inventory item’s specific location.  For example, if […]

Managing Batch Update Settings

The Batch Update function allows users to update a specific field across multiple records, all at the same time.  By default, this functionality is only available to users with Administrator rights.  If you would like to provide this option to non-Admin users, you can update the access setting per the […]

Adjusting Tab Settings

Mothernode allows you to hide certain tabs that are presented within Leads/Opp records, Customer records, and Contact records.   Below is the Tab Settings options where you can disable tabs you wish to hide. To adjust your tab settings you must be an Administrator.  Follow the instructions below to access the […]

Updating the Location Label

The Location Label setting allows you to rename the label of the Location tab, which is one of the available tab functions in the Customer Profile. This function is typically used to store additional location addresses for customers that have multiple locations. Specific locations may then be selected in new […]

Ready for Invoice

Mothernode’s Ready For Invoice (RFI) module is designed to log all orders and partial orders that are ready to be invoiced, and stage them in an organized list. The contents of the RFI module are populated by shipped or  completed order items, in addition to progress invoice and prepayment invoice […]

Merging Invoices (Ready for Invoice)

Mothernode’s Ready For Invoice (RFI) module is designed to log all orders and partial orders that are ready to be invoiced, and stage them in and organized list. The contents of the RFI module are populated by shipped or completed items in an order. Sometimes this can be the contents […]

Currency Settings

Adjusting Default Currency Settings Mothernode allows you to adjust the currency type you wish to use within the system.  The initial default currency in your Mothernode account will be set to use US Dollars (USD).  To change this default setting to another currency type, follow the instructions below.  Currency type […]

Do you Ship, Install, Both, or Neither?

If your Mothernode account includes the Orders module, you can adjust the Ship, Install, Both, or Neither setting to meet your business needs.  This setting will dictate how your Orders are processed and will adjust the tabs within your Order records. If Both is selected, your Mothernode account will be […]

Customer Label

The system default for referencing customer accounts within Mothernode is set to Customer.   If you would like to change the way your customers are referenced, you can make an adjustment to suit your needs.  For example, the Customer label can be changed to Accounts, or Members.  Below is a […]