Release Notes September 2020

Date: September 2020 Release (2020-02A) Mothernode customers should take note of the following important changes and updates now available in their Mothernode account. As always, we encourage users to read the release notes. This release contains new features, enhancements, workflow changes, and bug fixes. New tutorials and product videos are […]

Production Setup – Workflows

Production Setup – Workflows This is the third of a three-part series focusing on Production setup in Mothernode: Production Setup Introduction – Stages Production Setup – Work Centers Production Setup – Workflows This support article addresses the setup of the Workflows, consisting of assigning previously created Work Centers to Production […]

Production Setup – Work Centers

Production Setup – Work Centers This is the second of a three-part series focusing on Production setup in Mothernode: Production Setup Introduction – Stages Production Setup – Work Centers Production Setup – Workflows This support article addresses the setup of the Work Centers (departments) that will be assigned to Production […]

Production Setup Introduction – Stages

Production Setup Introduction – Stages This is the first of a three-part series focusing on Production setup in Mothernode: Production Setup Introduction – Stages Production Setup – Work Centers Production Setup – Workflows This support article introduces the three primary Mothernode Production setup components, with emphasis on Production Stages. Click […]

Editing Options for Processed Orders

For customers using Mothernode’s Enterprise edition for order processing including manufacturing, orders are created and then processed to enable order fulfillment functions including production, shipping and installation. Once an order has been processed using the Process Order function, line items may still be edited using the standard edit functions and […]

Duplicating Quotes Including Related Items

When duplicating a Mothernode quote, the user has the option of copying related items over to the new quote, depending on what they believe is relevant to the new quote. When the Quote’s Duplicate button is clicked, the user will be asked to select from the following items to copy […]

Release Notes May 2020

Date: May 2020 Release (2020-01A) Mothernode customers should take note of the following important changes and updates now available in their Mothernode account. As always, we encourage users to read the release notes. This release contains new features, enhancements, workflow changes, and bug fixes. New tutorials and product videos are […]

Resolve Campaign Email Not Displaying Properly

If one of your campaign email recipients notes that their email did not display properly, and you confirmed that your campaign email template was successfully designed and tested, then it’s possible that the recipient’s email program is preventing the email from opening as designed with all images. There are two […]

Sender Information in Mothernode CRM Email Marketing

When setting-up Email Marketing Campaigns and Follow-up Sequences in Mothernode CRM, users specify the sender’s name and email address that will appear in the campaign email viewed by the recipient. The recipient will always see the desired sender’s name and email address, and clicking Reply will always direct reply email […]